Your Induction Heat Treating Back Up Supplier

Induction Hardening Services: Finding the Right Partner

If you’ve been reading our other recent blogs, hopefully by now you’re getting a better understanding of what Zion Industries is about and how diverse our capabilities are.

We have enjoyed numerous successes with many of our partners in a wide variety of challenges. There are a lot of things that make us very different from what you may be use to in working with some of our competitors out there, but I’ll save that for another article.

We are diversified in working with partners from numerous industries including automotive, aerospace, military, lawn and garden, off road vehicles, powdered metals, mining and a lot more. If you drive a Ford, GM, Chrysler, Toyota, Lexus, Honda, Audi, BMW, VW or Harley Davidson – some of the parts that we work on are found on those vehicles and a lot of other brands too.

Some of our partners do their own induction heat treating in – house. But what happens if they experience a critical breakdown or significant quality problem that takes time to fix ? How happy does that make their customers ? Have you ever had the pleasure of being the one that gets to explain to your customer why you have to hold up production of their products because of a problem that you have ? That’s always fun. However, things happen and sometimes problems arise that take time to fix.

Another good problem that some of our partners experience from time to time is that they can’t keep up with the demand for their products – and that’s a good problem to have I would say. One of our partners has just that kind of a problem sometimes. And that’s where we’ve been able to lend a helping hand with our induction hardening services.

While the economy has been having fits and flutters affecting us all in one way or another, some businesses have been experiencing steady or even surging production such as this particular company that we partner with. When they are faced with production overloads, we are called in to help them get caught up. Overflow work is sent to us and we process their parts quickly and efficiently to their required heat treating specifications to help them keep up with their demand as it fluctuates. When business is normal for them, they do all the parts themselves.

By working together in this way, we are providing a back up resource for their induction hardening services needs when they are unable to fulfill them in house.  When we’re not needed, we are in ready standby for them at all times. They have never had a back-up partner before working with us in any aspect of their operations but we have proven to them that our reliability, availability and consistency of quality can actually enhance their operations and add value to their demanding customers.

I guess you could say that we’re really their insurance partner. They know we can be relied on for help at a moment’s notice. Have you ever considered back up help ? What would you do if your induction heat treater had a problem that was affecting you ? Wouldn’t it be nice to have a back up plan ?

John Bode
Sales
Zion Industries, Inc.